Shipping and Delivery

Pick up or PickMe your order. 

All processing times for pickup is 02 - 04 working days. Should you want to send a PickMe, cost of delivery is to be born by customer. 

Once you receive the ready to pickup option get in touch with us on instagram to organize your pickup or PickMe flash. 

 

ISLANDWIDE SHIPPING IN SRI LANKA (Local) 

Deliveries can take up to 08 - 10 working days after you place your order as we do not keep ready stock to reduce waste and all orders are made when the order is placed
(working days exclude Weekends, Public Holidays, and Bank Holidays).
**DUE TO THE PREVAILING SITUATION IN THE COUNTRY, SHIPPING MAY BE DELAYED**

We charge a flat rate of Rs. 350 for islandwide shipping. The shipping cost will be displayed upon check out.

  •  Order deliveries within Colombo (1-15) area, suburbs, or outstation will not be made on Public Holidays but will be delivered on the next working day.

 * All orders placed after 20.00 (Indian Standard Time) will be considered as an order placed the next day. 

INTERNATIONAL SHIPPING (Selected Countries)

For any international orders, shipping will be borne by the customer using our shipping providers (Aramex) The shipping cost will be displayed upon check out.

Shipping timelines are shown in the table below. 

WE ARE CURRENTLY SHIPPING TO 12 COUNTRIES 

UK, USA, Dubai, Qatar, Oman, India, Maldives, Malaysia, Singapore, Indonesia, Philippines and Australia. 

 

International Shipping Rates. (Final shipping rate will be calculated at checkout) 

Standard Package 0.1kg - 0.92kg  - USD $12  (Approx pieces 04) 

Medium Package  0.93kg - 1.5kg  - USD $18  (Approx pieces 09) 

Large Package 1.5kg - 02kg - USD $ 25 ( Approx above 10 pieces) 

 *Current promotion -  $10 international shipping for purchases above $100 (excluding Australia, Indonesia & Philippines) 

 

Australia Shipping Rates. (Final shipping rate will be calculated at checkout) 

Standard Package 0.1kg - 0.5kg  - USD $13 (Approx pieces 02) 

Medium Package  0.51kg - 0.92kg  - USD $ 18 (Approx pieces 04) 

Large Package 0.93kg - 1.5kg - USD $ 27 (Approx pieces 09) 

XL  Package 1.51kg - 02kg - USD $ 30 ( Approx above 12 pieces) 

 

Indonesia Shipping Rates. (Final shipping rate will be calculated at checkout) 

Standard Package 0.1kg - 0.5kg  - USD $12 (Approx pieces 02) 

Medium Package  0.51kg - 0.92kg  - USD $ 17 (Approx pieces 04) 

Large Package 0.93kg - 1.5kg - USD $ 25 (Approx pieces 09) 

XL  Package 1.51kg - 02kg - USD $ 30 ( Approx above 12 pieces) 

 

Philippines Shipping Rates. (Final shipping rate will be calculated at checkout) 

Standard Package 0.1kg - 0.5kg  - USD $12 (Approx pieces 02) 

Medium Package  0.51kg - 0.92kg  - USD $ 16 (Approx pieces 04) 

Large Package 0.93kg - 1.5kg - USD $ 22 (Approx pieces 09) 

XL  Package 1.51kg - 02kg - USD $ 27 ( Approx above 12 pieces) 

* All orders placed after 20.00 (Indian Standard Time) will be processed the next day. 

 

SHIPPING TIME

Shipping time varies by location. These are our estimates:

Location

*Estimated Shipping Time

Sri Lanka (Local) 

08 - 10 Business days

India 10 -18 Business days

Australia

10 -18 Business days

UK / USA 
10 -18 Business days 

South East Asia 

10 -18 Business days

Middle East 

10 -18 Business days 

 

Max delivery time – 20 business days.

*This doesn’t include our 1-2 day processing time.

*All shipping times exclude clearance/customs delays

 

 LOST/MISSING PACKAGES

Azwani The Label is not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error we will fully take responsibility for the original order that was made for you at no charge.

 

CUSTOMS

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.

 

TRACKING INFORMATION

You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available.
MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.

For some shipping companies, it takes 1-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us. 

WILL MY ITEMS BE SENT IN ONE PACKAGE?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.